![](https://ik.imagekit.io/o08ysq9vx/main/con.jpg)
![4 mins](https://ik.imagekit.io/o08ysq9vx/main/con.jpg)
My guide to conversational copywriting
Conversational copy is writing how you talk.
No sales megaphone. No business speak.
But that's easier said than done. So I've put together this guide:
1/ Don't write AT the reader
Involve the reader in your copy.
![Dave Harland copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con6.jpg)
2/ Use your customers' words
It's the easiest way to get the tone right.
![Use your customer's words](https://s3.amazonaws.com/harrydry/gdmarketing/con10.png)
3/ Load up on personal pronouns
People pay attention when you talk directly to them.
![Personal pronounds in copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con2.png)
4/ Don't worry about grammar
If you break the rules you’ll sound human.
![Wendy's Twitter copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con3.png)
5/ Start sentences with conjunctions
It flows better.
![Conjunctions in copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con5.png)
6/ Don't persuade
Let the reader be persuaded.
![Persuasive copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con7.png)
7/ Use contractions
Only academics say “you are”.
![Contractions in copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con1.png)
8/ Don't imitate
You're alive in inverse proportion to the density of cliches in your writing — Nassim Taleb
![Don't imitate copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con12.png)
h/t Madison Taskett
9/ Ditch the thesaurus
You're not impressing anyone.
![Plain English copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con4.png)
10/ Empathise
Understanding your customer is more important than impressing them.
![Design Academy copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con8.png)
11/ Respect the competition
It reflects self-confidence.
![Drift v Intercom copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con9.png)
12/ Don’t try too hard
Customers can see through fake shit.
![Dave Gerhardt copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con13.png)
13/ Tell stories
They’re more memorable than facts and figures.
![Innocent copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con11.png)
14/ Read it aloud at the kitchen table
If your partner cringes, re-write it.
![Ahrefs copywriting](https://s3.amazonaws.com/harrydry/gdmarketing/con14.png)
That's all folks!
Before I go, I want to credit Dave Harland. A few of these were straight out of his playbook. He shares great tips on LinkedIn. Check him out!
If you enjoyed this, you'll like my new project Copywriting Examples. It's the world's best copy. In one place. 330+ handpicked examples. All free.
— Harry